Some of the many lettters recieved from satisfied customers during the......

2010  Season:

HT ( California), Sardinia

We had a terrific time thank you very much.

Check in was brillinat. Lovely lady on desk who was very flexable and accomodating.

Our Skipper, Dean, was just fantastic. Felt like one of our group by the end of the week. For a 22 year old lad, he was extremely professional and when we come back to Croatia we will request to have him as our skipper again! He's a credit to your company, he really is!

Yacht was perfectly clean and fresh.

Check out was simple and smooth.

Can't actually think of anything we could have had better. Just a perfect week.

Many thanks Bob

M.S (UK) Sibenik, croatia

2009 Season:

Bob,

We got back from Italy late on Tuesday night after a fantastic week’s sailing around the beautiful island of Elba - we loved it!  Marco was the perfect skipper – very patient and kind - and became a true friend.  When we were struggling to find a taxi from Follonica station Pasquale at Controvento could not have been more helpful.  All in all I have to say it was the best week’s holiday ever. 

Thank you so much for arranging everything so well.

A.G. ( UK) Tuscany

Good afternoon Bob,

We had good winds and fair sailing during our visit to Sardinia.

The 2003 Oceanis 393 was in excellent condition for her age and had been carefully maintained and looked after. -  Full marks for the Base staff. -

The Oceanis 393 sailed extremely well  - partcularly upwind, and despite her high windage area was a very stable craft.

Sergio and his team were most helpful and deserve better than 7 hirings out of  a fleet of 27 boats. during our week. The recession is having an effect all over Europe.

Many thanks for your support.

Kind regards.

B.F (uk) Sardinia

Dear Bob,

It was all excellent. They did a great job. All of the items below were rated as very good. We did panic a bit about getting to the office before it closed to book in, but it was actually open til 6.30 or until everyone got on board

 The clew on the jib blew out on the second last day which was a pain and too late to get anything done about it. It was a great holiday and 2 weeks was good but we could have stayed for longer! Thanks

S.D ( UK) Kastela, croatia

Hi Bob.

The charter went very well indeed, and the guys had a great time.

Looking at my notes, we visited a large numbers of harbours and anchorages on Brac, Vis, Dvenik Veli and other Islands, as well as a couple of nights out in Split.

The skipper  was exceptional, not only very competent, but also acting as instructor, local guide and sociable companion for runs ashore. He took us to places on shore we would never have found! (And of course the girls liked him particularly!)

Of course the boat was virtually brand new, so in terms of condition, equipment and inventory it was absolutely A1. The provided comfort pack, including linen and towels, etc, was also first rate. I didn't think there were enough spare cordage, but that's just a thing of mine.

So I have nothing but good words for the NYA guys, competent and friendly, and wouldn't hesitate to use them again next year.

Check - in, Base staff, Skipper, Yacht cleanliness, Yacht equipment, Check out - all excellent.

Your service was very efficient as well, so overall no problems at all and many thanks for your efforts!

All the best

D ( UK) Kastela, Croatia

Check – in/ Check out & transfers

Perfect - The captain graciously met us at our hotel in Split and escorted us to the ship via van and car. A  car and van met us on our final day and returned us to Dubrovnik.

Captain & Crew

They were perfect. Everyone was well attended to and the food was excellent. The crew adjusted quickly to our casual and informal style. You could not ask for more from either captain or crew.

Yacht cleanliness

[RGA] Perfect

Yacht equipment

We had everything that we needed or expected and then some.

and most of all our service and what we can do to improve it.

You performed impeccably as well. Thanks for a truly great and memorable family holiday.

R/A ( USA) M/Y Ladyship ( Sibenik - Montenegro )

The 2003 Oceanis 393 was in excellent condition for her age and had been carefully maintained and looked after. -  Full marks for the Base staff. -  The Oceanis 393 sailed extremely well  - partcularly upwind, and despite her high windage area was a very stable craft. Sergio and his team were most helpful

BF ( UK ) Sardinia

2008 Season:

'The boat was great. A very competent sailing boat even in the 33-knot winds we had at the beginning of the holiday. . As a sail boat I can say that not much got past us!

'through out the process you were very helpful with ALL my many questions and queries. thank you for helping to make this holiday great. we will be going to sailing again and I would definetly request you assistance'

C.R.( Germany) Bavaria 42Cr. Kastela. 

'OceanBLUE service has been very good, with excellent communication and the boat exactly as you described. We would certainly use your services again!'

C.D. ( U.K) Oceanis 323 Tuscany

'Many thanks for arranging the charter and last minute changes for us. We had a fantastic weeks sailing helped by good weather.

We were most impressed by Croatia and NYA and will certainly be recommending you to fellow sailing friends.'

C.D ( Scotland) Cyclades 50.5 Sibenik

'we had a very nice week.Andro and Josip were very helpful in providing suggestions that turned out to be good. Facilities in the port were good and the showers most welcome after a cool and damp trip. The boat was fine. Much better maintained than our last charter. The Bavarias are rock solid and handled well despite the mass.. Check-out was fast and painless. Four old men on a 44 can'd do much damage in a week. We overnighted next to another Bv. 44 with 10 (ten) people on board! Still can't figure out where/if/with whom they all slept.'

C.C ( USA) Bavaria 44 Dubrovnik

'I would like to say that every one of our crew absolutely loved this holiday and we look forward to a repeat in the near future. Maybe I´ll just list the pluses for simplicity: * Adriana (sp?, the office manager). She was incredibly professional, pleasant, and efficient. A terrific first and last impression.*You (Bob). Thank you for your prompt assistance and hard work setting up the charter beforehand. Everything was in order upon our arrival due to your preparation. My primary decision factors when choosing your company were price and the opportunity to hire a gennaker* The boat was in overall great shape and dead easy to operate. *Croatia was a lovely destination. Compared to my previous 6 charters the biggest excitement for me mooring at the outskirts of a old castle walls and visiting the charming cities inside. 

'We had a wonderful week in Croatia, very hot and very little wind for sailing but still very enjoyable.From arrival at Split airport the staff of the base were excellent, we were collected promptly and taken directly to the office to complete the paperwork.The cleanliness of the yacht was very good and the overall inventory was very comprehensive, including the on board mobile phone and daily weather report text,  which was a brilliant idea.  Check out was very good.  We were very surprised to see a diver inspecting the bottoms of the boats but this reinforces the charter companies attention to detail.We will certainly be back to you again.

'The whole family had a very good time in Sicily and the Eolean Islands organized  on the Cayo Blanco catamaran. Starting with Giovanni and Lora at the base, who gave us a good support for every request, we also had excellent skippers with a perfect knowledge of the region. And last but not least, thanks to you Bob who from the very beginning helped to make this holliday a success.'

S,B ( Spain) Lagoon 410 Sicily

'Just want to tell you everything was absolutely smooth and captain glen was great along with florence...i would greatly recommend you use him often. thanks, talk to you next yr :)'

F.A. (Dubai) Pershing 56 S.France

2007 Season:

'We have now returned from our week sailing in Sardinia and I would like to pass on my and my crews comments: The boat was in very good condition and spotlessly clean on handover. The weather and the Sardinian / Corsican coast were fantastic. The transfer to and from the airport worked out fine and the 'formalities' were carried out with a minimum of fuss. Most of all I would like to say that the staff especially Sergio were excellent. Always helpful and obliging and never stopped smiling even under pressure..We will certainly go back.'

C.W. (UK) First 47.7 Sardinia

'We all had an absolutely fantastic holiday. Thank you for recommending Touch - she was a lovely boat, but the crew were ace, and that makes all the difference however nice the boat. To respond to your feedback queries in order: Petar was very efficient in Dubrovnik, friendly and informative. It was too hot to ask for a tour during the day, so we'll go back when it's cooler to see the city in more detail during daylight hours. We had a delightful few evenings in the old town. Petar helped us on to the boat as arranged. The crew were wonderful. I felt sorry that I hadn't asked on your preference form for them to interact with us even more, but when you fill out those forms it seems safest to go for the middle ground. As it was, they were very friendly but respectful at all times. They seemed delighted to bring out the dressing up box, leading to a couple of hilarious fancy dress parties. The deckhand, filmed the entire holiday and set it to music on DVD for us to take home as a souvenir.. Andy was, as might be expected, the straight man, but we admired his attention to detail. When he said it would take so long to reach somewhere, or that we would be leaving at a certain time, you could be certain it would happen. We always had a good anchorage or berth, and didn't appear to get messed about too much by the clipboard hitlers at the ports (although he probably kept all that well hidden).

The yacht looked beautiful - very clean, with (I thought) very feminine and graceful lines. Decor-wise on the inside, the salon had everything we and the kids could want - bar, games table and big tv. . There were plenty of toys, and nobody missed jetskiing. The meals were amazing. The chef, Jules, produced perfect light and tasty lunches, and wonderful dinners - there wasn't one thing that didn't get gobbled up (apart from the shameful rejection of one or two Michelin star quality puddings because we were too full to eat them).

Re the itinerary, we all absolutely loved Miljet, Korcula, Vis, and Hvar (where we stayed two nights and the teens watched the sun come up after dancing in the fort all night). We missed Split as a result, but buzzed it in the tender. Trogir, Skradin and the Kornatis were nice, and I enjoyed cycling along the banks of the Krka in the national park. . We should really have stayed at Birunji for a couple of days, which was absolutely charming and had a golf course. I gather it would have cost a lot to dock there overnight, but I would recommend making it an option, with a tender over to see the Pula amphitheatre and old town. Rovinj was also charming and it would have been nice to stay there longer, but we had to leave to beat some weather.

With regard to your service, we can't fault your recommendations! Thanks for everything - keep up the good work!'

S.O ( London) 120' Motor yacht Dubrovnik - Venice

'Bob , this was our best trip to date . Everything was A1 . In particular the staff at the Marina , and skippers were excellent '.

F.J. ( Epping) Sun Odyssey 43 & Bavaria 44 - Kastela

'Overall it was great,which is more of a compliment than it sounds,as two of the crew were complete novices,and one barely competent crew!!!

The yacht was excellent,asyou indicated the staff at NYA could not have been more helpful(even during the Saturday checkin wait).The sailing lived up to all the adverts with some excellent small coves to explore.Warning-although the pilot book indicates "mooring buoys"at various locations,we only found them at Lucice.We will definately be back.

Thanks for your help.'

P.F. (Brighton) Bavaria 39 Kastela

'Base Staff: “Le girls” very friendly, very helpful.  Yacht cleanliness – “perfect”. Yacht equipment – all ok. Check out:  No problem

2006 Season:

'Just a note to let you that last week went extremely well. The boat was really well prepared and Josip and Andre were very helpful. We were also allowed to pick up the boat at 11am on the first Saturday and stay on it until our taxi arrived at lunchtime on the final Saturday ! My sons voted Petar "the best taxi driver in the world". He was very efficient but also really knowledgeable and took time out to show us the sights without increasing the fare. Thanks again for your helpful advice and efficient service.'

B.N ( Cheshire ) Bavaria 37 Dubrovnik

Check - in - good, efficient

Base staff - very helpful, friendly, fast

Yacht cleanliness - great

Yacht equipment - great

Check out - great

and most of all our service and what we can do to improve it. - we were very pleased overall and look forward to sailing through you again.

C.L. ( Italy ) Bavaria 40 ' Magic' Murter

'The office was friendly and efficient. Adriana couldn't have been more helpful. The 'boss', Sorry didn't remember his name, went out of his way to help us with transport for stores and to a good restaurant on our last night! The Bavaria 36 was in good shape, we had a great time with Pave, the best and most well informed hired skipper one could ever wish to sail with!!!Your handling of the event was happily very straight forward and if we decide on Croatia for next year you'll get a shout!'

J.L ( Hertfordshire) Bavaria 36 Kastela

'We had a wonderful weeks sailing. All the email communication with Ocean Blue was excellent - prompt responses and clear details. The base staff were friendly and helpful (even took us by car to collect supplies and arranged local accomodation for the Saturday night). The yacht was well prepared and very clean. The base staff work very hard at customer relations. Would definately recommend to others! ... and will be arranging future bookings'.

D.C. ( Derby ) Bavaria 37 Kastela

'we all had a great time, it has been well organised, the yacht was great and the weather got better each day, so no complaints. I,d definitely recommend your company and would hope to charter with you again'.

C.C.( Northumberland) Bavaria 42 Trogir

2005 Season:

2004 Season:

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Hi Bob,

In a word – Superb!, the boat, the staff, the country, the people.

All my guests were full of compliments and kept saying: “Best holiday we have ever had.”

A word re the people at the Trogir base – besides being truly nice people, they were efficient, friendly and couldn’t do enough for us.

All in all – a real pleasure.

So much so that Moira and I are considering spending our remaining ½ of our annual holidays, repeating the whole exercise.

Any suggestions?

Look forward to hearing from you.

Best,

J. K. ( Amsterdam)

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2003.........................................

Dear Bob

Thanks very for this, we had a wonderful trip with a super boat and super service at the front and back end.

We would certainly consider booking our next charter through OceanBLUE, we thoroughly enjoyed the trip.

Regards

B.F ( Suffolk )

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